Privacy Policy

Effective Date: 01/22/2026

SmōkHaus values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website, create an account, make a purchase, or otherwise interact with SmōkHaus.

By accessing or using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Eligibility and Age Restriction

SmōkHaus sells tobacco related products intended only for adults who are 21 years of age or older. By using this website, you affirm that you meet the minimum legal age requirement in your jurisdiction. We do not knowingly collect personal information from individuals under the age of 21.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Shipping and billing address
Phone number
Account login credentials
Order and transaction details
Reviews or other content you submit

Automatically Collected Information

When you visit the SmōkHaus website, certain information may be collected automatically, including:

IP address
Browser type and device information
Pages viewed and time spent on the site
Referring URLs
Cookies and tracking technologies

This information is used to improve site performance, user experience, and security.

Cookies and Tracking Technologies

SmōkHaus uses cookies and similar technologies to:

Enable essential site functionality
Remember user preferences
Analyze website traffic and usage
Support marketing and advertising efforts

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some site features may not function properly without cookies enabled.

How We Use Your Information

SmōkHaus uses collected information for purposes that include:

Processing and fulfilling orders
Managing user accounts
Communicating order updates and service messages
Responding to customer inquiries
Sending promotional or marketing communications
Improving website functionality and offerings
Preventing fraud and unauthorized access
Complying with legal and regulatory obligations

Marketing emails may be opted out of at any time by using the unsubscribe link included in those communications.

Third Party Services

SmōkHaus works with trusted third party service providers to operate our business. These may include:

Payment processors
Shipping and fulfillment partners
Email marketing platforms
Analytics providers
Website hosting services

These third parties receive only the information necessary to perform their specific services and are obligated to protect your information.

SmōkHaus does not sell or rent personal information to third parties.

Payment Information

All payment transactions are processed through secure third party payment processors. SmōkHaus does not store full credit card numbers or sensitive payment data on its servers. Payment information is handled directly by the processor in accordance with their privacy and security policies.

User Accounts and Reviews

If you create an account or submit reviews or other content, that information may be publicly visible depending on site functionality. SmōkHaus reserves the right to moderate or remove content that violates our Terms and Conditions.

Data Security

SmōkHaus implements reasonable administrative, technical, and physical safeguards to protect personal information. While no method of transmission or storage is completely secure, we take appropriate steps to reduce the risk of unauthorized access, disclosure, or misuse.

Data Retention

Personal information is retained only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Access personal data we hold about you
Request corrections to inaccurate information
Request deletion of personal data, subject to legal requirements
Opt out of marketing communications

Requests may be submitted using the contact information below.

Changes to This Privacy Policy

SmōkHaus may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

SmōkHaus - Contact Us
Website: https://smokhaus.co/contact-us/